Readly Support

The new Readly App & Website

Readly is joining Cafeyn, a company that shares our commitment to high-quality editorial content and thoughtful reading experiences. This step allows us to continue developing Readly while investing in an enhanced product experience for you. 

As part of this journey, you will now have access to a new Readly App and Website where you can continue to enjoy your favourite magazines. If you had an active subscription at the time of transfer in April, your account settings for favourites, languages and categories will be transferred automatically - all you need to do is access the new Readly platforms. If you are part of the transfer in May, your previous account will not be transferred, and you are welcome to create an account in the new Readly app.

The new Readly experience

What do I need to do to access Readly on my device?
Follow the link in your old Readly app to download the new version of the app, or use the link to access the new version of Readly in your browser. If you follow the link from the app or web version, you will be logged in automatically.

I am not logged in automatically - what do I do?
If you are not logged in automatically, you can log in using your existing Readly credentials. If you need to reset your password, you can do this in the new app or on the new website, before logging in.

Which app can I use on iPhone & iPad?
The new Readly app is available for iPhones and iPads running on iOS 15.0 or later. It can be downloaded here: https://apps.apple.com/app/id6759562498

Which app can I use on Android smartphones & tablets?
The new Readly app is available for Android tablets or smartphones using Android 8 (SDK 26) or later. It can be downloaded here: https://play.google.com/store/apps/details?id=co.cafeyn.readly

I have and Amazon device, how can I use Readly?
The new Readly app is not available for Amazon devices. If you want to use Readly on an Amazon device, you can access the web version of Readly here: https://readly.co/

Can I still access Readly in the browser?
Yes, a web version of Readly will be available and you can continue to access magazines and newspapers using a computer, here: https://readly.co/

Got more questions? 

If you have more questions about the new app, your subscription or payments, please visit our page "Readly 🧡 Cafeyn" for more information.

You can also contact our support team on: https://support.readly.co/hc/en-gb/requests/new - we are happy to help!